Customer & Payments Consultant in Australia

Customer & Payments Consultant in Australia

Collingwood VIC

Full job description

Posted: 10/04/2024
Closing Date: 10/05/2024
Job Type: Contract
Location: Head Office – Collingwood
Job Category: Banking and Financial Services

Do you need to be portion of utilizing the commerce of managing an account as a constrain for great? Do you need to form positive affect for individuals and the planet? Bank Australia is the bank for individuals who need to be portion of a development making a more attractive and more fair world.

We’re developing quick as more individuals select to adjust their managing an account with their values. We’re a client claimed, B Corp certified bank. We engage our staff and 185,000+ clients to be portion of the clean cash development.

We right now have a settled term (12 months), full-time opportunity for a Client and Installments Expert to connect a exceedingly locked in, collaborative and proficient Operations division. The Client and Installments Specialist will report to the Client and Installment Group Pioneer.

The Client and Installment Expert will be responsible for guaranteeing that we offer a tall level of quality benefit and help to our clients and staff. This part must moreover guarantee that this level of benefit and help applies reliably to all of the capacities performed by the Client and Installments office, and in expansion, keep up a solid relationship to our third party providers to encourage the over.

Why connect us

We have enormous plans to gotten to be Australia’s most trusted bank and a driving purpose-driven trade.
As a certified B Corp, we’re portion of a worldwide commerce community who meet the most elevated social and natural guidelines, putting reason over benefit.
Each part and individual in our bank is fundamental to bringing our values, reason and desire to life.
We offer adaptable working choices, competitive compensation and 13% super.
Our staff have get to to a run of important benefits to back their physical and mental prosperity counting 24/7 free directing, free flu inoculations and reduced exercise center enrollments.
We moreover bolster staff with ponder help, paid parental take off (notwithstanding of sex), volunteer, deprivation, sexual orientation assertion and family viciousness take off; and the opportunity for reward yearly take off.
We bolster our staff to grow their careers through learning and advancement and an hierarchical culture where we compensate and perceive development and values, not long hours.
We are committed to building an comprehensive culture and a assorted workforce that reflects the Australian community.
We care for a preservation save – where we work with key accomplice associations to ensure debilitated species and include staff in preservation.

What you’ll be doing

Comply with Bank Australia working arrangements and methods at all times
Perform operational errands such as:

Installment Examinations
Coordinate Section Handling
OSKO / BPay enquires
Guarantee that errands are completed inside built up timeframes
Guarantee alloted preparing is up to date at all times
Contribute to the ceaseless change of Operations items and administrations in respect to conveyance and the distinguishing proof and improvement of modern frameworks, forms and strategies
Perform other obligations reliable with the classification of the position, as coordinated by Bank Australia management
What you may bring

Capacity to be versatile and to organize work and meet due dates
A commitment to giving quality service
Issue fathoming aptitudes
Precision and consideration to detail
Information in MS Word and Exceed expectations
A want to memorize and grow existing abilities
Capacity to communicate effectively inside a group environment
Working information of our Center Managing an account framework
Encounter in organization
Proficient phone way
Commitment to Bank Australia’s reason, goal, values and brand as well as the B Corp ethos.
By submitting an application you agree to Bank Australia’s Protection Policy for candidates and affirm that you simply are lawfully able to work in Australia. Bank Australia is an break even with opportunity manager committed to economical advancement. We empower individuals from distinctive foundations to apply, counting Native and Torres Strait Islander individuals, individuals from distinctive social foundations and individuals with incapacities since we need to reflect the differences of our communities. We are committed to making sensible alterations to supply a positive, barrier-free recruitment prepare and steady working environment.

Bank Australia saves the correct to pull back this promotion at any time. Candidates will be advanced as applications are gotten, instead of after the notice closure date. If you want to be considered, please submit your application as before long as conceivable. If you don’t mind note, the effective candidate will be subject to palatable foundation checks counting but not constrained to police and past business.


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